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FAQs

Everything you need to know about the product and billing. Can’t find the answer you’re looking for?
Please chat to our friendly team.

What is the difference between personal and commercial licenses?

To put it in a nutshell, if you are earning money out of anything created in and exported from Artboard Studio, you need a commercial license. If you are creating a design for only personal purposes (money does not change hands), our free personal license is suitable for you. See the the examples below for some sample use cases. Commercial licenses are per product/service you are selling, in other words, you can export multiple projects for 1 commercial product/service and still you would only need 1 commercial license.

Which payment methods do you accept?

We accept major credit/debit cards, including Visa, MasterCard, and American Express. Additionally, we offer the convenience of PayPal for online payments. Your transactions are secure, and if you have any questions or concerns, our customer support team is here to assist you.

Can you send me an invoice?

To obtain an invoice, please contact our customer support team at [email/phone] with your order details. We'll swiftly provide you with the necessary documentation to keep your records in order. Thank you for choosing [Your Company Name], and feel free to reach out if you have any further questions.

Can I cancel or change my subscription plan?

Manage your subscription easily by logging into your account on our website. Navigate to 'Subscription' or 'Account Settings' to make modifications, upgrades, downgrades, or cancellations. For further assistance, contact our customer support team at [email/phone]. Check our policies for any applicable terms.

EveCom.io Website Upgrade is in Progress!

We're thrilled to announce that our team at EveCom.io is hard at work, revamping and upgrading our website to provide an even better experience for our users.

As we count down the days to the launch of our innovative event management and ticket sales platform, we're committed to continuously improving and refining our online presence.

This means that some things might be temporarily moved around, but trust us, it'll be worth the wait!
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What to expect?

One of the most exciting additions is our brand-new back office, designed to streamline your event management tasks and provide unparalleled control.

But that's not all - we're also introducing a comprehensive knowledge base, packed with helpful guides, tutorials, and FAQs to help you get the most out of our platform.

And, to make it even sweeter, our new online store will offer a range of exciting features and services to support your event planning needs.

Stay tuned for regular updates, sneak peeks, and behind-the-scenes insights into our website upgrade journey.We can't wait to share our shiny new website with you!